We’ve all had those moments when we are streaming our favourite shows and it keeps buffering, or when there is an important online meeting and the connection drops. Having a faulty internet connection at home makes you want to pull your own hair out, but this should never be the case.
If you are paying for a good, reliable and secure fibre, you should never have problems with your internet connection. Here are some ways to ensure that your connection can be improved through testing and adjustments. This ensures that you get your money’s worth from your fibre package.
Perform an internet speed test
An internet speed test allows you to make a full investigation into your upload and download speeds. If your upload and download speeds are reading significantly lower than what you are paying for, this is a problem.
There are many sites that let you perform a speed test, so just Google it and choose the best option. You will then discover exactly what your upload and download speeds are, compared to what you were promised by your internet service provider (ISP).
Check your router
Your router is a virtual component that ensures that your fibre runs smoothly. It may seem simple but simply turning off your router for a minute and turning it back on can help with different connection problems.
If this doesn’t help, try to reposition your router in a more central location in the house, as this will improve the strength. Alternatively, you can connect your devices directly to the router via a LAN cable, which will give you the best possible speed.
Check for background apps
A slow internet connection could be caused by background apps and updates that you might not see on your device. If you need a faster connection, pause updates temporarily by searching for updates on your device. Don’t cancel these updates; keep them on for security reasons.
You can use the task manager on your desktop to find applications that are using significant amounts of your internet bandwidth. You can look in the processes tab by clicking on ‘Network’ and arrange your applications into order according to how much bandwidth they are using. Close those unnecessary apps that are hogging the internet in the background when you’re not using them.
Reconsider your ISP
If all these solutions are still not making your home fibre any better, the problem may lie with your ISP. Ask your provider if the line is shaped, throttled or capped, as these impact the speed of your connection.
If your ISP is not giving you the solutions that you need, then it is probably a better idea to switch to a faster, more reliable ISP. Make sure that your fibre internet connection is also uncontended – you should be the only user linked to that fibre optic cable for maximum internet performance.
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