The process of connecting your home to fibre internet doesn’t have to be difficult or time-consuming. Choosing a trustworthy, honest and reliable internet service provider (ISP) is perhaps the most challenging component.
In most countries across the globe, ISPs will offer a variety of packages that range in speed and price. Sorting through the ISPs in your area may be the most difficult part of your fibre journey, but once you’ve narrowed it down to one provider, then the rest of the process can be relatively straight-forward.
What should a good Internet service provider offer?
When choosing an ISP, you should pay careful attention to download and upload speeds. A symmetrical connection is far superior to an asymmetrical connection. A symmetrical connection means that the data speed and file transfer rate are the same with both uploading and downloading.
Symmetrical speeds not only allow you to stream videos at the highest quality possible, but they also ensure a more stable connection. The ability to download and upload files almost instantly makes things far easier and more streamlined when working from home.
It is important for an ISP to consistently provide reliable connectivity without any lag. At the same time, you don’t want to go overboard and just get ultra-fast internet that you can’t afford and won’t necessarily use. Most ISPs will provide a selection of internet packages based on the speed of the connection. It might be anything between 20 and 300 megabytes per second (Mbps).
The faster the speed, the more expensive the package so it’s always best to select one that best suits your specific needs. A good internet service provider will also offer uncapped connections that will allow you to browse, stream and work online without worrying about running out of data during the month.
Not only should a leading ISP offer fast, reliable and affordable fibre internet packages, but they should also provide solid technical support. You’re likely to experience some technical difficulties with your WiFi at some point, no matter how reliable your connection is.
The customer experience is absolutely critical in this day and age, so your ISP should also include self-help online portals, free WiFi router installation, easy account management and the ability to upgrade or change packages at any time.
WonderNet offers four different home fibre internet options. These packages offer a variety of internet speeds, data options and bandwidths, but they all include an unshaped and unthrottled dedicated fibre connection to your home. Their home fibre packages start at R599 per month and include the following:
- The Social Butterfly – A low-cost package that focuses on email and social media usage.
- The Uninterrupted Streamer – A movie, series, and music download and streaming package.
- The Home Office – This is the best solution for work-from-home situations that require video calls, large file transfers, and cloud computing.
- The Bells and Whistles – All of the above included in WonderNet’s most comprehensive package. This package offers ultra-fast fibre at speeds of up to 200Mbps and users can opt for an uncapped data limit.
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